Privacy Policy

Last updated: April 3, 2026

This Privacy Policy describes how Lusitana Lingua collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to our website and all services we offer, including Portuguese language courses, conversation practice, CELPE-Bras preparation, and Lusophone cultural exchange activities.

Information We Collect

We collect various types of information to provide and improve our services. When you register for our courses or contact us, we collect personal details such as your name, email address, phone number, and language proficiency level. We also gather information about your learning preferences, course enrollment history, and progress tracking data.

Our website automatically collects usage information when you visit, including your IP address, browser type, pages visited, and time spent on each page. This helps us understand how you interact with our content and identify areas for improvement. We may also collect information through cookies and similar technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect to deliver and personalize our Portuguese language courses and services. Your data enables us to create customized learning experiences tailored to your proficiency level, whether you are a beginner seeking foundational skills, an intermediate learner preparing for CELPE-Bras certification, or someone interested in Brazilian Portuguese variation and Lusophone cultural exchange.

We may use your contact information to communicate with you about course updates, new offerings, important announcements, and administrative matters. We analyze usage data to improve our website functionality, course content, and overall user experience. Your information helps us develop better educational materials and identify which topics resonate most with our learners.

Your Rights and Control

You have the right to access, review, and request corrections to any personal information we hold about you. You can also request deletion of your data, subject to legal and contractual obligations. To exercise these rights, please contact us with your specific request, and we will respond promptly.

You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. However, we may still send you essential course-related communications and administrative notices necessary for service delivery. You can manage your cookie preferences through your browser settings, though some features may be limited if you disable certain cookies.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Essential cookies are necessary for site functionality, security, and course access. Analytics cookies help us understand how visitors use our platform and identify areas for improvement. Preference cookies remember your settings and choices for future visits.

Third-party services may also place cookies on your device to provide analytics and improve our services. You can control cookie settings through your browser preferences. For detailed information about cookies, please review our separate Cookie Policy.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to sensitive data. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to provide our services and fulfill legal obligations. When you request data deletion or if your account becomes inactive, we securely delete or anonymize your information according to our retention policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the “Last updated” date and, where appropriate, by providing additional notice such as email notification. Your continued use of our services following these changes constitutes your acceptance of the updated Privacy Policy.